---
title: Frequently asked questions
description: Find answers to frequently asked questions about Honeybadger's Elixir library for error tracking and application monitoring.
url: https://docs.honeybadger.io/lib/elixir/support/faq/
---

## Why aren’t my errors being reported?

The most common reason for errors not being reported is that the app is in a development environment. See the [Environments](https://docs.honeybadger.io/lib/elixir/errors/environments/#development-environments) chapter in the **Error Tracking** guide for more information.

The second most common reason is that the error being reported is covered by the [exclude\_errors list](https://docs.honeybadger.io/lib/elixir/errors/reducing-noise/).

If neither of these is the issue, check out the [Troubleshooting guide](https://docs.honeybadger.io/lib/elixir/support/troubleshooting/#all-errors-are-not-reported).

## Why aren’t I getting notifications?

By default we only send notifications the first time an exception happens, and when it re-occurs after being marked resolved. If an exception happens 100 times, but was never resolved you’ll only get 1 email about it.

---

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