Troubleshooting

Common issues/workarounds for honeybadger-php and honeybadger-laravel are documented here. If you don't find a solution to your problem here or in our support documentation, email support@honeybadger.io and we'll assist you!

Before You Start Troubleshooting

  1. Make sure you are on the latest version of honeybadger-php and/or honeybadger-laravel.

All Errors Are Not Reported

If no errors are reported (even manually via $honeybadger->notify()):

  1. Is the api_key config option configured?

Some Errors Are Not Reported

  1. Is the error ignored via config?