OpsGenie

Setup

1. Select the OpsGenie integration

opsgenie integration opsgenie form

2. Set the API key

You can generate a OpsGenie API key by creating an API Integration by logging in to OpsGenie then going to Settings - Integrations and selecting "API".

opsgenie integration select

Please note that the OpsGenie integration labeled "Honeybadger" is an older version that doesn't currently support all the events we send.

3. Select region

We can send to both US and EU regions.

4. Select label (optional)

If you have multiple OpsGenie integrations, you can add a label to differentiate in the integration list view.

5. Save

That's it! You can test the integration by clicking "Test". Otherwise, just save it and you're ready to go.

Configuring OpsGenie alerts

OpsGenie provides the option to route the alerts based on the kind of event that is reported to OpsGenie, and elements from the event payloads can be used in the alert rules. For example, when a check-in fails to report on time, Honeybadger will send the "Check-In Missing" event to OpsGenie. You can use the Details (key-value) condition to match that event by specifying "Event" as the Key and "Check-In Missing" as the Value:

opsgenie alert configuration screen

Event Payloads

The following events are supported by the OpsGenie integration:

Event Additional Details keys
Assigned Error Details
Project
Environment
Assignee Name
Assignee Email
Cert Will Expire Project
Name
URL
Check-In Missing Check-In Details
Project
Name
Check-In Reporting Check-In Details
Project
Name
Commented Error Details
Project
Environment
Author
Deployed Project
Environment
Revision
Repository
Down Outage Details
Project
Name
URL
Occurred Error Details
Project
Environment
Rate Exceeded Error Details
Project
Environment
Resolved Error Details
Project
Environment
Unresolved Error Details
Project
Environment
Up Outage Details
Project
Name
URL