User Management

Honeybadger is much more fun when you bring some friends to the party. The easiest way to do so is to assign projects to a team, then invite users to join your team.

What can users do?

Our paid plans let you invite your co-workers to collaborate on your projects. The table below gives examples of what different kinds of users can do.

Account Owner Admin Member
Work with errors, uptime, check-ins, etc.
Configure personal alerts, like email
Configure chat, issue tracker and repository integrations
Invite and manage users
Assign projects to teams
Manage account billing
Transfer projects to another account
Cancel subscription and delete account

Inviting Users

You have three options when inviting users. You can invite them...

  • To a project: Inviting a user directly to your project is the easiest route, as long as you only have one or two projects.
  • To a team, which has been assigned the project: This is the best route if you have more than a handful of users and projects.
  • To an account: Users are automatically added to an account when added to a project or team, but adding users to an account is the way to go when you want those users to have the Owner role.

How to invite a project user

To invite a project user, go to the "Settings" tab when viewing a project and click on "Users" in the sidebar. Use the form to enter their email address and choose their permissions for the project.

Your invitee will get an email with instructions on how to proceed.

Invite project collaborator

How to invite a team user

View the Users tab on the team detail page to invite a team user. You'll see a form where you can enter their email address and choose their permissions for the team.

Invite Team Member

If you're not sure which team is associated with a project, you can see the list of teams that are connected to a project on the Users tab of the Project Settings page.

Finding the team for a project

How to invite an account user

Go to the Users tab of the Account Settings page to add a new user to your account:

Invite acount user

When adding a user, you can choose which role the user should have (Owner, Admin, or Member), and which teams that user will be able to access. As with project and team invitations, users will receive an email with a link to join the account.

SAML SSO

SAML SSO requires a Business or Enterprise plan

You can optionally provide single-sign on (SSO) to your team members via one of our supported SSO providers: Google Apps for Work, Okta, or OneLogin. Provider-specific configuration instructions are found on the SAML SSO tab on the Account Settings page in the app, but, generally speaking, the configuration process goes like this:

  1. Create a custom SAML app in your provider's admin dashboard.
  2. Download the IdP metadata from your provider and add it to your Honeybadger SAML configuration.
  3. Configure the custom SAML app with the information provided on the [SAML configuration page].

After those steps are completed, your team members can log in through your SSO provider's dashboard, or they can enter the SSO name provided in the SAML configuration when signing in to Honeybadger.

Restricted Authentication

Restricted Authentication requires a Business or Enterprise plan

We provide more control over your users' login sources when enabling "Restricted Authentication" for your account. A common use case is to require users to use SSO instead of being able to log in with a password.

Auth Sources

Auth Sources

You can select which authentication sources are allowed to access your account.

If you require only SAML login, you can disable all other available sources. When a user accesses your account via password, we will redirect them to your custom sign-in page with a link to your SAML provider.

Session Duration

You also have control of your users' session duration, per auth source. For example, daily reauthentication with your SAML provider can be achieved by updating the "Session expire duration" for your SAML auth source.

Custom sign-in page

Restricted auth accounts have access to a custom sign-in page. We will only show your active auth sources as sign-in options.

Account Custom Sign-in