Data residency

Data residency refers to the physical location where your organization's data is stored and processed. It's a way to ensure that data like customer information, application logs, and business data remain within the geographical borders of a specific country or region.

Honeybadger offers two regions (US and EU) so that your organization can choose where your data is stored and processed.

United States

Honeybadger stores your data in the US by default (Amazon's us-east-1 region). Unless you specifically signed up for our EU region, this is where your data is located.

If you access Honeybadger via one of the following subdomains, you're in our US region:

  • app.honeybadger.io
  • api.honeybadger.io

European Union

You can optionally sign up for an account in our EU region, which we operate on dedicated infrastructure in Amazon's eu-central-1 region in Frankfurt, Germany.

Honeybadger EU accounts are purchased separately, allowing you to choose different tiers depending on your needs. The pricing and features we offer are otherwise the same across both regions.

If you access Honeybadger via one of the following subdomains, you're in our EU region:

  • eu-app.honeybadger.io
  • eu-api.honeybadger.io