Troubleshooting

Common issues/workarounds for honeybadger-elixir are documented here. If you don’t find a solution to your problem here or in our support documentation, email support@honeybadger.io and we’ll assist you!

Before you start troubleshooting

1. Make sure you are on the latest version of honeybadger-elixir.

All errors are not reported

If no errors are reported (even manually via Honeybadger.notify):

1. Is the api_key config option configured?
2. Are you in an excluded environment configured by exclude_envs?

Some errors are not reported

1. Is the error ignored via config?