Troubleshooting

Common issues/workarounds for honeybadger-php and honeybadger-laravel are documented here. If you don’t find a solution to your problem here or in our support documentation, email support@honeybadger.io and we’ll assist you!

Before you start troubleshooting

1. Make sure you are on the latest version of honeybadger-php and/or honeybadger-laravel.

All errors are not reported

If no errors are reported (even manually via $honeybadger->notify()):

1. Is the api_key config option configured?
2. Is report_data set to false?

Some errors are not reported

1. Is the error ignored via config?

Function call arguments aren’t shown in the backtrace

1. Is zend.exception_ignore_args set to “Off”?